Unfortunately we are unable to allow extra additions to a processed order – this is to make sure all orders are delivered as soon as possible.
Once your order has been processed, you will receive a confirmation email. If this has not yet been received, please click here to contact us.
You can pay using your PayPal account, which means that you don’t have to share your credit card details with us.
If you are based in New Zealand, we accept payment via PayPal and via bank deposit. If you’re located outside of New Zealand, you can pay using your PayPal account.
Yes you can, simply enter the voucher code in on the shopping cart page and the total cost will be updated.
On the shopping cart page, enter your unique voucher code in the field “Enter any Voucher or Coupon codes here…” and the discount will be applied.
If you’re promo code isn’t working, check first that it hasn’t expired, and then make sure it is valid for the items in your shopping cart. Not all items may be eligible for a promo code.
Shipping is dependent on your location, the items you’re ordering, and how many items you’re ordering. You can contact us for a quote on a bulk shipping order – click here to contact us.
Go to the Login page and click on ‘Forgotten your password?’ Enter your email address and we’ll send a password reminder to your email.
Yes, click on Login in the top left-hand corner to access your account.
Click on the Unsubscribe button at the bottom of any of our emails and you will be removed from our mailing list.
Sorry about that. Please contact us as soon as you can and we will rectify the problem. You can click here to send us an email, or call us on 0800 111 106